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lovetowrite.net

Hi! I'm Andrea.

I'm a developer docs expert with a strong focus on developer experience. I'm also a long-time technical writer and editor. I love to get hands on to learn, and I enjoy roles where I still get to work directly on the docs as an individual contributor or team lead. I know how to produce the documentation developers need for SaaS and Cloud. I've written for companies like Shopify, DigitalOcean, and Fly.io.

I'm a supportive mentor to newer tech writers and I seize every opportunity to absorb knowledge from anyone who knows things (which is pretty much everyone).

When I'm not working on docs, I like to play Iyashikei-style video games, read (or re-read) classic novels, practice Yin yoga, get outside, and grow raspberries to make fresh raspberry pies. Don't even ask me about Canadian Winters.

Where to find me:

Skills

Here are a few of the skills that are important for docs leaders and technical writers. For more about my experience, see my CV.

Developer Experience / User Experience
I get hands-on with the product to really understand what developers are going through and to provide feedback to the product teams.
Years of experience: 3+
Scoping
Scoping work can mean the difference between having something perfect in three months or having something that can help users today, well, today. Scoping has always been part of managing doc projects, but I honed this skill to a sharper edge at Fly.io.
Years of experience: 5
Leading a Team
I led a team of 4 writers in the harsh environment of telecom software and services. I always advocate for my team in the larger organization and make sure everyone meets company goals while also working on things that are important to them and their careers.
Years of experience: 4+
Cross-Team Collaboration
I know how to collaborate with all the teams that influence or have valuable knowledge for docs: Product, Support, Engineering, Developer Relations, Testing, Security and Compliance, and Marketing.
Years of experience: 10+
Docs-As-Code
Great docs teams work like developers on the docs: use markdown or XML, Git or similar for version control, track bugs and issues, do content reviews, automate linting and build tests.
Years of experience: 8
API Docs
I test and write about using REST and GraphQL APIs.
Years of experience: 2+

About this site

This site is built with the Astro framework (JavaScript) and is based on the Astro Cactus theme. It runs on Fly.io. This site is always a work in progress.